Frequently Asked Questions
Frequently Asked Questions
If you want to make an well informed decision about how to secure your property an which security gates, burglar bars, roller shutters, driveway gates or garage doors to to buy, you can fully trust the physical security professionals at Xpanda. To help you with your decision process, we’ve compiled a list of the most commonly asked questions we get while engaging with clients like yourself about the quality and service of our security barriers. If you can’t find the specific answer you’re looking for in the list bellow dont hesitate to contact us.
Our DIY range of products are available through all major retailers – our Xpanda Pro range of physical security gates are available through a network of PRO dealers countrywide, in Cape Town, Johannesburg, Pretoria & Durban – our consultants are standing by to do an obligation free presentation in the convenience of your home or office.
Speak to your consultant for a tailor made solution.
Xpanda Pro products are all custom manufactured and lead times depend largely on the type of product – On average we install within 7 days – Ask your consultant for an accurate lead time.
Our Xpanda DIY security gate & burglar products are easy to install, and are accompanied by step by step instructions to ensure your DIY experience runs effortlessly. Xpanda Pro security gates and burglar bars products are custom manufactured, and installed – Sit back, relax, and let Xpanda Pro, take care of your physical barrier needs.
Our Xpanded Money back guarantee is limited to our Xpanda Pro range of products – a few T&C’s apply – Our consultants are standing by to answer any questions you might have.
ISO 9001 is the international standard for a quality management system (“QMS”). In order for Xpanda to be certified (ISO 9001 standard), we at Xpanda must follow the requirements set forth in the ISO 9001 International Standard. The standard is used by many organizations to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements and to demonstrate continuous improvement and quality.
Xpanda Security is committed to manufacturing products of a high quality standard that not only satisfy the ongoing changing needs of our customer’s requirements, specifications and expectations but also that of all our organisation’s interested parties.
A good security solution is synonymous with an installation assessment – selecting the correct fixing materials, and the correct barrier for the opening is key – for this reason our expert sales consultants do an obligation free assessment, to ensure our products stand stronger for longer.
At Xpanda, we believe our purpose goes far beyond profits, we believe in a safer world – for this reason, our assessment services are completely free of charge.
Xpanda utilizes various types carbon steel (an alloy of iron and carbon – increasing strength) and aluminum alloys depending on the applications, security objective, environment etc, we have a product and corrosion protection technique to suit your needs. Talk to one of our consultants for a demo product.
Xpanda has been manufacturing physical security barriers (security gates, burglar bars, roller shutter .etc) since 1974. Over the last 4 and half decades, Xpanda has continued to be at the forefront of forefront of research and development development in the physical barrier market since we opened for business.
Xpanda provides unified custom physical security solution from the gateway all the way to your doorway and windows. Can also be custom made to fit any opening.
We at Xpanda are so confident in the effectiveness of our Xpanda Pro product range, that we are willing to buy back your Xpanda Pro product in the unlikely event of it being breached. Xpanda uses various corrosion prevention treatments to prevent damage to its products against the weather, salt water, acids, or other hostile environments so your products last longer.
